Redesigned the Doodhwala app
Designed the address input flow for ease of use and efficient route scheduling
Doodhwala is a hyper-local grocery delivery service operating in Bangalore, Hyderabad and Pune. The service model is delivery fresh milk and groceries each day to customers before 7:30 AM.
Prepare the user flow diagram
Designing the address input flow for customers
No system to distinguish individual house and apartments resulting in delivery issues
Several text fields demanding user input
Scope & constraints
The backend database had to modified to accept the new address format
Second level of address validation by customer care team to eliminate GPS inaccuracy
User flow diagram
Enabled users to enter their address information through an easy to use interface.
Distinguish type of houses for efficient route scheduling.